Work with appeals from citizens, legal entities, individual entrepreneurs in the Council of Ministers of the Republic of Belarus is carried out in accordance with:
- with Constitution of the Republic of Belarus
- with the Law of the Republic of Belarus dated July 18, 2011 No. 300-Z "On appeals from citizens and legal entities"
- with Decree of the President of the Republic of Belarus dated October 15, 2007 No. 498 "On additional measures for working with appeals from citizens and legal entities"
- with Directive of the President of the Republic of Belarus dated December 27, 2006 No. 2 "On debureaucratization of the state apparatus and improving the quality of life support for the population"
- with the resolution of the Council of Ministers of the Republic of Belarus dated September 24, 2001 No. 1402 ”On approval of the Regulations on the procedure for personal reception of citizens, including individual entrepreneurs, their representatives, representatives of legal entities in the Council of Ministers of the Republic of Belarus“